This Irish online communications company helps international businesses and their staff to improve their English communication skills, to ensure they are communicating professionally and effectively. The company hopes to enter into a commercial agency agreement with a suitable partner, one that could promote the company's service to their own domestic market.
The clients of this online Irish communications company are typically businesses and individuals that required support in promoting their company message using the correct English and accurate terminology. The company is run by a professional with over 15 years’ experience working with multinational companies. The company offers a range of services including one-on-one and group courses to those wishing to improve their English. They also cover speaking, listening, writing and reading skills. However as the courses are highly personalised, they will focus on the objectives and goals of their client. So for example, if a client has excellent listening skills but is struggling with their fluency in English, then the course will focus on the fluency aspect of their language learning. The company provides solid business experience with language coaching so that clients can achieve their goals and objectives. They provide the development of templates for client communications and relationships including excellent customer service templates to suit the needs of their clients, English speaking customers, addressing typical customer service queries and issues. The company also offers an assessment service to businesses, whereby they review a sample of their customer service emails and provide feedback and suggestions for improvements based on the sample. Proof reading and editing of existing English language material is also available. The company is now looking for opportunities to enter new markets and therefore would like to hear from companies or representatives interested in entering into a commercial agency agreement. Ideally, they would like to engage with companies who can assist with the promotion and marketing of their services in the partner’s home country.
Innovations and advantages
- Personalised service delivered through language sessions done online via video conference which allows clients to learn from home or the office. - Resources are all online so there is no additional cost for books or materials. - Personalised programmes have already been developed and courses delivered, and feedback is available to prove effective results.
11002 Education and Training
Market application codes
02007018 Natural language
Area of partner's activity
Businesses wishing to work as commercial agents for this company could be similar companies in other countries or companies with experience in delivering foreign language courses. A potential agent should be with local market knowledge and have strong business network across different sectors of their economy for which they could provide training services.